A WhatsApp business chatbot lets you answer customers on the channel they already use — instantly, around the clock. The good news: you no longer need developers or a months-long project. With a no-code agent platform you can be live in roughly five minutes. Here's how.
Why put an AI chatbot on WhatsApp?
WhatsApp is where billions of customers already message. A WhatsApp business chatbot meets them there, qualifies leads, answers FAQs, and hands off to a human with context when a conversation needs a personal touch — all without making people wait.
5 steps to launch
- Create your agent. Start from a support template or describe your agent in plain language.
- Add knowledge. Upload docs, paste URLs, or connect your help center so answers are grounded in your business.
- Connect WhatsApp Business. Link your WhatsApp Business number from the deploy screen.
- Set guardrails. Decide what the agent can do on its own and when to escalate to a human.
- Go live. Publish and start handling real conversations immediately.
What a good WhatsApp business chatbot should do
Beyond answering questions, it should take action — look up an order, reset a password, or open a ticket — and escalate cleanly when needed. That's the difference between deflecting tickets and just delaying them.
Try it yourself
See the full channel setup on our WhatsApp AI agent page, browse all features, or check pricing. Start free and add WhatsApp to your support stack today.