Resolve More Customer Requests Without Growing Your Support Team
Answer questions, perform actions and escalate only when necessary. Deliver instant support across web, email and messaging channels.
- No credit card required
- Live in minutes
- ISO 27001 certified
- WhatsApp and Web supported
Automate Repetitive Requests
Handle order status, account changes, membership questions and FAQs automatically.
Respond Instantly
Customers get answers in seconds — not minutes or hours.
AI That Takes Action
Doesn't just answer. It updates, creates, routes and opens records.
Smart Human Handoff
Escalates complex requests to the right team with full context.
Omnichannel Support
One consistent experience across web, WhatsApp, email and more.
Setup in Minutes
Connect your knowledge base and start handling requests today.
The Smarter Way to Scale Customer Support
Up to 70%
Fewer repetitive tickets
24/7
Customer support coverage
Instant
First response
Lower
Support costs
Your support team resolves the same requests over and over
Order updates, account questions, password resets — repetitive tickets consume your team's time and drive up support costs.
An AI support employee that resolves requests automatically
ChatPont handles repetitive requests, performs actions in your systems and escalates to humans only when needed — without adding headcount.
ChatPont handles customer conversations while Autom Mate runs workflows, integrations and operational processes in the background.
- Ticket creation
- User provisioning
- Order updates
- Approval workflows
- CRM updates
Not just answers. Real work gets done.
Your AI support employee resolves requests — your team focuses on what matters.
Update orders
Change delivery address, shipping method and order status.
Account operations
Update profile, contact and membership details securely.
Reset password
Send secure reset links automatically.
Create ticket
Open Zendesk or HubSpot tickets with full context.
Smart escalation
Route complex requests to the right team with full history.
Status notification
Automatically notify customers when actions are completed.
Built for SMB, mid-market and enterprise
Automate repetitive support across e-commerce, SaaS and service businesses.
Repetitive request automation
Resolve predictable requests automatically and reduce ticket volume.
Order and account operations
Handle address updates, order status and membership questions instantly.
Onboarding support
Guide new users from your knowledge base and help center.
Knowledge base integration
Generate instant answers from help center and FAQ content.
Ticket triage
Prioritize and route requests to the right team.
Human handoff
Only when needed — with full context and conversation history.
Go live in three simple steps
Connect your knowledge base
Define help center content, FAQs and workflow rules.
Integrate your systems
Connect CRM, ERP, ticketing and messaging channels.
Launch on your channels
Deploy on web, WhatsApp, email and more — one consistent experience.
No developers required.
Works with the tools you already use
“We cut repetitive support tickets by 60% in the first week — order and account requests now resolve automatically.”
Power Your Support Operations with AI
Start automating repetitive requests today.
No credit card required